We recognise that privacy is of great importance to our customers and website visitors. To learn more about our privacy practices, please click any of the links below.

What personal data we collect and why we collect it


When visitors leave an enquiry on the site we collect the data shown in the form, and also the visitor’s IP address and browser user agent string to help spam detection.


If you leave an enquiry on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another enquiry.

Web Analytics

Anonymised data is collected by Google Analytics. This data cannot be used to personally identify you but is used to optimise the site for marketing purposes.

Who we share your data with

No personal data is shared with any external organisations. It is only used to process your enquiry.

How long we retain your data

If you leave an enquiry, the enquiry information is retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

What rights you have over your data

Applicable data protection laws may give you the right to control our use and processing of your personal information. These may include the right (i) to request access to and a copy of your personal information, (ii) to object to processing of your personal information, or to request rectification or erasure of your personal information; (iii) to restrict processing of your personal information; and (iv) to data portability. Where we are using your personal information with your consent, you also have the right to withdraw your consent at any time, though this will not affect our uses of your personal information prior to the withdrawal of your consent.

To exercise any of your rights, please contact us at:


We will consider and act upon any such requests in accordance with applicable data protection laws, and may ask you to verify your identity in order to help us respond efficiently to your request.

You also have the right to raise questions or complaints with your applicable national data protection authority at any time.

Phone: +44 (0)1207 583181


Laburnum Cottage,
1 Pont View, Leadgate
Co.Durham DH8 6JD